> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.alobees.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Communicate with a team member

|| 💡 On Alobees, it's possible to communicate privately with your team members.


# From the Web app

### 1. Find the desired employee

* Open the "Users" feature in your menu on the left (1).
* Click on the employee you want to contact (2).

![](https://storage.crisp.chat/users/helpdesk/website/-/b/2/8/a/b28a28d942b2c800/capture-decran-2026-09-03-a-09_13eh77m.png =707xauto)

### 2. Write to the employee

* You'll access the employee's personal space (1).

This space displays:
* Private messages with this team member.
* All the messages this person has posted on sites.
* Write your message in the "Express yourself" space (2).

![](https://storage.crisp.chat/users/helpdesk/website/-/b/2/8/a/b28a28d942b2c800/capture-decran-2026-09-03-a-09_1xzpm7w.png =615xauto)


### 3. Reply to an employee

* With each new private message, you and the team member concerned receive a message notification (1).
* You can reply directly in the "comment" section (2).
* You can also write a new message in the "Express yourself" section (3).

![](https://storage.crisp.chat/users/helpdesk/website/-/b/2/8/a/b28a28d942b2c800/capture-decran-2026-09-03-a-09_1a4auhy.png =693xauto)
# From the Mobile app

### 1. Access the desired employee

There are two ways to access users:
* From the app's home screen.
* From the main menu, accessible on the left of the screen.

### 2. Write to the employee

* Once you've selected the team member, you'll be directed to their personal space.
* You can write your message in the "Express yourself" section.

### 3. Reply to an employee

* When you receive a private message, you and the team member will be notified.
* To reply, open the conversation space and write your reply in the "comment" field. This helps keep the exchange organized.
* You can also start a new message from the "Express yourself" space.

| 📝 As soon as a new message is sent on a team member's activity feed, a notification appears on your interface, alerting you that a message has been sent. You can click the notification to be taken directly to the message.