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How to solve 99% of the problems you encounter while using Alobees ?
99% of the problems encountered while using Alobees can be resolved by doing one of these things : Click on Logout on the top right of the main page, then log back in If the website is concerned, try to change your browser : we strongly recommend Google Chrome and we advise against using Internet Explorer Make sure you are connected to the Internet : Alobees needs an Internet connection to work If you are using the mobile app, check on your phone's App store that there are no
Activate Sunday in the Planning
It is possible that Sunday is not activated in your preferences. To change this, please follow the instructions below: Click on Settings Scroll down to Set your preferences. Click on the switch to the right of "Work on Sundays". A green switch means that Sunday will appear on the schedule.
How can I change the personal information of users?
To change a user's personal information, simply follow these instructions: From the home page, click on Users. Find in the list the user whose role you want to change Click on the pencil icon that becomes visible when you hover the mouse over the user From this menu, you can easily change the name, first name, photo, user code, type and role of the user
What do I do if the invitation link has expired ?
The SMS invitation link sent to workers expires after 1 hour. This problem can be solved by the worker himself. The following instructions are directed to the workers: If you have not already done so, download the Alobees application to your phone. When logging in, click on Forgot your password and create a new password.
How to change the phone number of a User ?
To change a user's phone number in our system, please contact us. It is impossible to do this by yourself. You must therefore send an email to firstname.lastname@example.org with : The name of the company The first and last name of the user concerned The old phone number The new desired phone number The change will be made within 24 hours of your request.